Frequently Asked Questions

Frequently Asked Questions

Easiest way to determine the course you should take is to read your own employment or school requirements. If the paperwork you have received from your employer or school is unclear, ask your supervisor. Our registration system is self-service. Our policies are set around the premise that individuals are responsible for checking their own requirements.  If you have questions please contact us.

Please see the course descriptions and detailed information on each type of course that is located on our scheduling portal.

If you signed up for a class at our Honolulu Location, we are located at 1188 Bishop Street Suite 1110, Honolulu Hawaii 96813.  Our building is called Century Square.  We are on the 11th floor.  The location is also in your your reservation confirmation email.  Here is detailed directions and parking related information.  MAP & DIRECTIONS TO OUR TRAINING FACILITY

If you are attending a class we run outside of our Honolulu Location, across the State of Hawaii or across the USA, please see your confirmation email or check with the sponsoring organization that is hosting the Fast CPR event.

Classes are scheduled through this website by clicking the Register Now tab on top of the page or go directly to our scheduling portal.  Scheduling a class guarantees your seat and upon payment, you get a confirmation email at the email address you have provided.

If you cannot attend your scheduled course, you must contact Fast CPR at least 48 hours prior to the start time of the class by following the steps that are in your class registration confirmation email. Our staff or our automated systems will move you to another available course date or issue a course credit (See cancellation policy).

Fast CPR does not offer refunds once your registration is complete. If you have an emergency that makes you unable to attend the course you must contact Fast CPR 48 hours prior to the start time of the class by following the steps that are in your registration confirmation email. Our staff will move you to an available course date or issue a course credit. Course credits can only be applied to the same type of course, cannot be used by another person and must be used within 120 days of the original course. Once a credit is applied, the student must attend that course, as a credited course will not be refunded or credited a second time..

Take a look at our about page.  We promote the local customs and values such as respecting eachothers’ time inside the classroom and working as team to achieve successful group outcomes.  Save lives with Fast CPR.  We teach the importance of efficiency, timeliness, and commitment in the ultimate act of saving a life.

Yes. Fast CPR classes always start on time to ensure fairness and respect for everyone’s schedule. The high-value training we offer values everyone’s time inside the classroom. Unlike some activities, we do not have a “grace period” where participants are made to wait. Our classes do not spend the first 15 to 45 minutes idling, as every minute is purposeful and focused on helping those in attendance.

At Fast CPR, classes always start on time out of respect for everyone’s schedule. Late participants will not be allowed to join, and sessions will not be delayed or repeated for others already in the classroom. This ensures a smooth and uninterrupted experience for those who arrive on time.

Please plan to arrive a little early to be seated and ready when the class begins. Punctuality helps us provide high-quality, efficient training for all participants.

We cannot overlook the progress, accomplishments, and efforts of those who have consistently participated and contributed in a timely manner for the sake of individuals who were absent when the work was being done. Therefore, punctuality is essential, and everyone is required to arrive on time to class.

Yes. We travel to deliver classes all over Oahu and all the neighboring islands.  We also fly to mainland.   But on occasion some mainland corporate folks and trainers fly to us get their training done.  This means we can even book our facility specifically for your group.  To book onsite or in facility classes for groups of 6 or more participants and for questions please reach out to us through B2B Contact Page.

AHA courses issue an ecard.  If you already received an eCard and claimed it, it can be located by visiting www.heart.org/cpr/mycards. Under the “Students” tab enter your name and email address, click “Search” and follow the instructions that will be on your screen.  If you took a class and you have not claimed your ecard yet, you can go to the above website and claim it, download it and print it.  If you took your class with us, you know our systems get with the program.  You can be rest assured filing of cards get done efficiently.

Please read the course descriptions, dates, times and general announcements that are listed on our class registration portal. Talk to your employer regarding the particulars of the training they require you to receive. Read your new hire paperwork, state licensing requirements, school, and internship requirements etc. to see what is written there.  Does your paperwork say to go take a BLS class?  Does your paperwork say to take a First Aid CPR AED class?  If you are not able to find answers to your questions through your employer or through the “proof of training” requiring body that is making you take the types of classes we offer, reach out to us through our contact us page. If you have already signed up for a class with us, we also recommend reading your class reservation confirmation email.

Please book your class in advance by visiting our website directly at FastCPR.org. Simply type the web address into your browser’s address bar. This ensures you avoid advertising middlemen, click-baiters, and others who may try to misuse our brand. For secure enrollment, follow the links provided on our website to access our official signup portal. Encourage your friends and coworkers to do the same by typing FastCPR.org directly into their browser’s address bar.

Fast CPR primarily operates in Hawaii, when offering courses such as BLS Certification and First Aid CPR AED to individuals. While our current mainland efforts focus on providing training and support to large institutions across the U.S., we recommend contacting us before your move. We can assist in establishing connections and exploring opportunities to bring our efficient training approach to your new location.